Handyhelp
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Stop losing jobs to messy customer requests.

Handyhelp keeps every request, detail, and approval in one place. Your team can follow up and prepare quotes without chasing customers. Customers use a simple link, with no app to download.

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A tradesperson takes a customer call while reviewing job notes and plans in his workshop.

The fix

Keep every customer request in one place.

Calls, texts, emails, and QR scans all go to one shared inbox. Each request shows who owns it, its status, and what needs to happen next.

85% of customers who don't get an answer never call back. They call your competitor.

Handyhelp helps you reply before the customer moves on.

Handyhelp shared request inbox displayed on desktop and mobile screens.

How it works

Turn every request into a clear next step.

1. Capture

Requests from calls, email, SMS, web forms, and QR codes all arrive in one place.

Handyhelp inbox showing customer requests captured from multiple channels.

2. Collect

Send customers a secure link by SMS. They can add their address, photos, and job details directly to the request.

Customer job intake form for adding an address, photos, and work details.

3. Quote

Build the quote from the request. If the customer is busy, automatic reminders help you get a clear answer.

Handyhelp quote screen showing customer approval and follow-up status.

4. Share

Once approved, share the job with your team. The original messages, photos, and job details stay attached, so everyone has the same information.

Handyhelp job handoff view with messages, photos, and request details.

Features

Everything you need to turn a request into confirmed work.

Shared inbox, no lost requests

Calls, texts, emails, forms, and QR scans all arrive in one inbox. Your team can see every request instead of searching through personal inboxes and notes.

Structured job intake

Customers use a guided form to send their address, photos, and job details. You get the information you need without asking the same questions twice.

Automatic quote follow-up

Handyhelp reminds customers about unanswered quotes, first by email and then by SMS. You can follow up without doing it manually.

One-link job sharing

Share one link with a colleague so they can see the messages, photos, and job details. No long forwarded email chain.

Instant SMS response

Reply by SMS while the customer is still looking for help. A faster response gives you a better chance of winning the job.

Ready for the next request

Your next request is coming. Be ready for it.

Book a demo to see how Handyhelp keeps requests organised, cuts admin, and helps your team move jobs from the first message to an approved quote.

No spam

Thanks. We received your request and will get back to you.